FAQ – Peeko

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General / Brand

What makes Peeko products unique?

Are your bags and pouches handmade?

Are Peeko products sustainable and eco-friendly?

Do you take bulk or corporate orders?

Where are your products made?

Product-Related

What materials are used to make Peeko bags and pouches?

Are the bags washable?

How much weight can the tote bags carry?

Do the laptop sleeves fit all laptop sizes?

Do your bags have zippers/closures or are they open?

Are the pouches water-resistant?

Can I request a custom design/size?

Order & Payment

How do I place an order on the website?

What payment methods do you accept?

Can I modify or cancel my order after placing it?

How will I know if my order is confirmed?

Shipping & Delivery

Do you offer free shipping?

What is the estimated delivery time?

Do you ship internationally?

How can I track my order?

What if I don’t receive my package?

Return & Refund

Do you accept returns or exchanges?

What should I do if I receive a damaged or wrong product?

How long does it take to process a refund?

Sustainability / Ethical

Are Peeko products made from recycled materials?

Do you work with local artisans?

How does buying from Peeko support sustainability?