Privacy Policy

This Privacy Policy explains how WONDERSOURCE BRANDS LLP (“Wondersource”, “we”, “our”, “us”) collects, uses, shares, and protects your personal information when you visit or make a purchase through our website www.peeko.shop (the “Platform”).

By using our Platform, you agree to the terms of this Privacy Policy, our Terms & Conditions, and applicable Indian laws, including those relating to data protection and privacy. If you do not agree, please do not use or access our Platform.

1. Information We Collect

When you use our Platform, we may collect the following types of information:

Personal details: Name, email address, phone number, billing/shipping address, and date of birth.
Order information: Products purchased, payment method, and transaction details.
Payment details: Credit/debit card, UPI, or other payment instrument details (processed securely by our payment partners).
Usage information: Your preferences, browsing behavior, device details, and interactions on our website.
Voluntary information: Any details you choose to share with us (e.g., via customer support or feedback forms).

You can choose not to provide certain information, but this may limit access to some features of the Platform.

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Communicate with you about your purchases, offers, and updates (you can opt out anytime).
Improve your shopping experience on our Platform.
Resolve disputes, respond to queries, and provide customer support.
Prevent fraud, unauthorized transactions, and misuse of our services.
Comply with legal requirements.

3. Sharing of Information

We respect your privacy. Your information may be shared only with:

Trusted service providers: Delivery partners, payment gateways, customer support providers, etc.
Internal entities: Our affiliated companies within Wondersource for operational and marketing purposes (unless you opt out).
Legal authorities: If required by law or to protect our rights, users, or the public.

We do not sell or rent your personal information to third parties.

4. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the Internet is fully secure. By using the Platform, you accept these inherent risks.

You are responsible for keeping your account login details safe.

5. Data Retention & Deletion

We retain your information only for as long as necessary to provide services, comply with legal obligations, or improve our business.
You may request deletion of your data or account at any time by contacting us (details below). However, certain information may be retained as required by law or for fraud prevention.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Withdraw consent for marketing communications.
Request deletion of your account and associated data (subject to conditions above).

7. Consent

By using our Platform or sharing your details, you consent to:

The collection, use, and processing of your data as described in this Privacy Policy.
Being contacted by Wondersource or its partners via SMS, email, or calls for order updates, support, or promotions (you may opt out at any time).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any major changes will be communicated on this page, and the “Last Updated” date will be revised.

9. Contact & Grievance Officer

If you have any concerns about your data or this Privacy Policy, please contact our Grievance Officer:

Name: Madhu Arora
Designation: Co-Founder
Company: WONDERSOURCE BRANDS LLP (Parent Company of Peeko)
Address: 2nd Floor Block A, Ashok Vihar Phase-1, House No: 123, North West Delhi, 110052
Email: wondersourcebrands@gmail.com
Phone: +91 98116 09093
Office Hours: Monday – Friday (9:00 AM – 6:00 PM)